Welcome to One Worth (ون ورث), available at https://01worth.com/ .
By accessing or using our website, or when completing a booking through the platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use the website.
For inquiries or official communication, you can contact us via email: contact@01worth.com .
4.1 Definitions
"The Company" or "01 Worth": 01 Worth, part of WORTH Group, headquartered in Riyadh, Saudi Arabia. "Guest": any natural or legal person booking or occupying a unit operated by the Company. "Unit": the serviced apartment subject of the booking.
4.2 Booking & Confirmation
- Bookings are made via the website, WhatsApp, or phone, and are confirmed upon written confirmation and payment of the required amount.
- Booking requests are answered within 2 hours during business hours.
- The booking holder must be 18+ and present valid ID (national ID, Iqama, or passport) at check-in per Saudi regulations.
- Annual contracts are registered on the Ejar platform per applicable regulations.
4.3 Payment & Pricing
- Published rates are inclusive of VAT and fees, and include utilities, Wi-Fi, and weekly housekeeping per the stay package.
- Accepted payment methods: Mada, credit cards, bank transfer, and Apple Pay where available.
- A ZATCA-compliant e-invoice is issued for every payment.
- Monthly and annual contracts may require a refundable security deposit specified in the contract.
4.4 Check-In & Check-Out
- Check-in: from 3:00 PM. Check-out: by 12:00 PM. Smart-lock self check-in is available 24/7 after confirmation.
- Early check-in or late check-out: subject to availability; a pre-disclosed nominal fee may apply.
4.5 House Rules
- Smoking is prohibited inside units; designated areas are available. Violation incurs a deep-cleaning fee of up to 500 SAR.
- Pets are not permitted except in designated advertised units with prior written approval.
- Guests must respect the declared occupancy count and neighbors' comfort, avoiding disturbances.
- Guests bear the cost of repairing damages beyond normal wear and tear, documented with an inspection report and photos.
4.6 Company Liability
- The Company maintains the unit and agreed services throughout the stay, with a 4-hour maintenance response for material faults.
- The Company is not liable for loss of personal belongings inside units and recommends using the safe where available.
- In force majeure, the Non-Availability Policy (Section 2) applies without additional compensation obligations on either party.
4.7 Privacy & Data Protection
- Guest data is collected and processed under the Saudi Personal Data Protection Law (PDPL) and used solely for booking, operations, and communication.
- Data is not shared with third parties except as legally required or with the guest's consent.
4.8 General Provisions
- These terms are governed by the laws of the Kingdom of Saudi Arabia; the courts of Riyadh have jurisdiction over any dispute.
- The Company may update these policies; the version published on the website at the booking date applies. Changes are not retroactive to confirmed bookings.
- In case of conflict between the Arabic and English texts, the Arabic text prevails.
- Completing a booking constitutes express acceptance of all policies and terms on this page.
